GUÍDE 2 – ACTIVITY 2
WORK
UNIVERSITY EAN
SCHOOL OF STUDIES IN VIRTUAL ENVIROMENTS
PRODUCTIÓN ENGINEERING
MAY 14, BOGOTÁ
2014
INTRODUCTION________________________________________________________________ 10
Activities_________________________________________________________________________ 11
Activity 1 - Vocabulary and Grammar______________________________________________ 11
1.1. Vocabulary______________________________________________________ 11
1.1.1. Develop the
activities proposed in Tell me
more for this section. Go
to http://www.tellmemorecampus.com/___________________________________ 11
1.1.2. In your Market Leader
book on page 37 and develop exercises A to D on travel
details. 11
Vocabulary –Leisure activities_________________________________________ 11
1.1.2.1. (A) CD 1.55 – 1.58. Listen to
each part of the recoding. Then answer these questions. 11
1.1.2.2. (B) People often do these things
when they travel. Match the verbs (1-5, 6-10) with the correct phrases (a-e,
f-j).____________________________________________________ 12
1.1.2.3. (C) Work in pairs. Put actions
1-10 from Exercise B in order._________ 13
1.1.2.4. (D) Complete the sentences below
using the nouns from the box._______ 13
1.1.3. Now open your Market
Leader book on page 45 and develop exercises A to G on eating out matters. 14
Vocabulary – Eating out______________________________________________ 14
1.1.3.1. (A) Choose the odd one out in
each group of food words fellow. Use the words from the box to explain your
answers.________________________________________________ 14
1.1.4. On page 53 of your Market
Leader book, develop exercises A to D on choosing products. 16
Vocabulary –Leisure activities_________________________________________ 16
1.1.5. Develop exercises A to C on page 56 of your Market Leader book.____ 18
Vocabulary –Leisure activities_________________________________________ 18
1.1.6. Go over learning object 1 and play the Hangman Game._____________ 19
1.2. Grammar_______________________________________________________ 20
1.2.1. Develop the activities proposed in Tell me more for this
section. Go to http://www.tellmemorecampus.com/___________________________________ 20
1.2.2. Open your Market Leader book on pages 38 and 39: Develop exercises A to F of Language Focus 1. 20
Language Focus 1 – can / can’t_________________________________________ 20
1.2.3. Open your Market
Leader book on page 41:
Develop exercises A to C of Language
Focus 2. 23
Language Focus 2 – there is / there are__________________________________ 23
1.2.3.1. (A) Complete these sentences with the correct form of there is or there are. 23
1.2.3.2. (B). In pairs, ask and answer questions about the facilities at the Hilton Tokyo. 23
1.2.3.3. (C) Work in pairs. Role-play this situation._________________________ 24
1.2.4. Now go over exercises A and B on
page 47 of your Market Leader
book about some/any. 25
Language Focus 1 – some / any_________________________________________ 25
1.2.4.1. (A) Tick ( ) the correct sentences. Correct the mistakes in the other sentences. 25
1.2.4.1. (B) Choose the correct words to
complete this dialogue.______________ 25
1.2.5. Develop exercises A to C on page 48 of your Market Leader book about countable and uncountable nouns. 26
Language Focus 2 – Countable and uncountable nouns____________________ 26
1.2.5.1. (A) Tick (٧) the
countable nouns.________________________________ 26
1.2.5.2. (B) Correct the mistakes in these sentences. Use a lot of, many or much._ 26
1.2.5.3. (C) Work in pairs. Complete these questions with many or much. Then ask answer the questions with a
partner.______________________________________________________ 27
1.2.6. Complete exercises A to D on page 55 and A to B on page 57 of
your Market Leader book. 28
Language Focus 1 – Past simple________________________________________ 28
1.2.6.1. (A) CD1.74. Listen to how the –Ed endings of these verbs are pronounced. 28
1.2.6.1. (B) CD1.75. Listen and put these verbs into the correct group from Exercise A (1, 2 or 3). 28
1.2.6.2. (C) Complete this sales report. Use
the past simple of the verbs in brackets. Report on sales trip – South Korea_______________________________________________________ 30
1.2.6.3. (D) Work pairs. Take turns to describe a trip you made for business or pleasure. 31
(B). Language Focus 2 – Past time references____________________________ 31
1.2.6.4. (A) Underline the correct words to complete this article.______________ 31
Profile 31
1.2.6.5. (B) CD1.79. Mikael Ohlsson is the
CEO of furniture IKEA. Listen to an interview about his career and complete the
missing information in these notes._______________________ 31
Activity
2 - Reading and listening___________________________________________________ 33
2.1. Reading___________________________________________________________ 33
2.1.1. Open this video http://goo.gl/wtZb7G._______________________________ 33
2.1.2. Go over learning object 2 to get familiar with 10 tips to improve reading skills. And create a diagram based on the video and the learning object to remember them. Now put them into practice! 33
2.1.3. Develop exercises A to F on pages 40 and 41 of your Market Leader book. 34
Reading – Business hotels_____________________________________________ 34
2.1.3.1. (A). What
kind of hotel do you like to stay in when you are on holiday or on business? 34
2.1.3.2. (B) Tick (√) the facilities you expect to find in a
business hotel._______ 34
2.1.3.3. (C)
Underline the words from Exercise B in the text below._________ 34
2.1.3.4. (D) Take turns to ask and answer questions about the Hilton Tokyo.__ 35
2.1.3.5. (E) Answer these questions.____________________________________ 36
2.1.3.6. (F) Match the words on the left (1-6) to the words on the right (a-f) to make partnerships from the text. 36
2.1.4. Read article India likes fast-food chains
on page 46 of your Market Leader book and
develop exercises A to D.______________________________________________________ 37
Reading – Fast food in India___________________________________________ 37
2.1.4.1. (A) Discuss these questions in pairs._____________________________ 37
2.1.4.2. (B) Do international fast-food companies need to change their menus to be successful in India? Read this article to find out.__________________________________________ 37
2.1.4.3. (C) Match
the words (1-5) to their meanings (a-e)._________________ 38
2.1.4.4. (D) Read the article again and answer these questions._____________ 38
2.1.5. Open your Market
Leader book on page 54._________________________ 39
Read article Uniqlo: a global success story, and develop exercises A to F. Send these exercises in the Word
file corresponding to Study Guide 2. DO NOT take photos of the pages and paste them on the Word file; you have to type these exercises (including the instructions)._________________ 39
Reading – A success story_____________________________________________ 39
2.1.5.1. (A). Before you read the article
below, discuss these questions._________ 39
2.1.5.2. (B). Match these words (1-6) to their meanings (a-f)._________________ 40
2.1.5.3. (C). Read the article quickly and underline these numbers and dates. Then say what they refer to. 40
2.1.5.4. (D). Decide whether these statements are true (T) or false (F). Correct the false ones. 41
2.1.5.5. (E). Look through the article and find the missing verbs._____________ 41
2.1.5.6. (F). What makes a business successful? Put these points in order for you. Add other points to the list. 42
2.2.
Listening__________________________________________________________ 43
2.2.1 Open your Market Leader book on page 38 and develop exercises A to C on listening. 43
Listening – A business traveller_________________________________________ 43
2.2.1.1. (A). CD 1.59. Listen to the first
part of an interview with Liz Credé and answer these questions. 43
2.1.1.2. (B). Liz says she likes flying business class and she likes staying in the same hotel. 43
2.2.1.3. (C). CD 1.60. Listen to the second part of the interview and check your answers to Exercise B. 44
2.2.2. Go
to page 47 of your Market Leader
book and develop exercises A, B and D on listening. 44
Listening –
Entertaining clients_________________________________________ 44
2.2.2.1. (A). CD 1.66. Jeremy Keely is a
specialist in change leadership.________ 44
2.2.2.2. (B). CD 1.67. Listen to the second part of the interview.______________ 44
2.2.2.3. (D). CD 1.68. Listen to third part of the interview. Compare your answer in Exercise C to what Jeremy says._______________________________________________________ 45
2.2.3 Develop exercises A to C on page 56 of your Market Leader book._______ 45
Listening – How to sell________________________________________________ 45
2.2.3.1. (A). In pairs, discuss these
questions._____________________________ 45
2.2.2.3. (B). CD 1.76. Listen to Ros Pomeroy._____________________________ 45
2.2.2.4. (C). CD 1.77. Listen to Ros._____________________________________ 46
2.2.4. Check your answers by reading the audio scripts on pages 161,
162 and 163. 46
2.2.5 Open
this video http://goo.gl/vR36dm and answer the questions as
follows in the Word file to be delivered. Pairs______________________________________________________ 46
Activity 3 - Speaking and Writing__________________________________________________ 48
3.1. Speaking and writing._______________________________________________ 48
3.1.1. Enter Forum 1 and
follow the instructions to participate._______________ 48
3.1.2. Meet a classmate online and go over case study 4 on page 43 of
your Market Leader book.
Then develop tasks 1 and 2._________________________________________________ 48
3.1.2.1. (1) Work
pairs. You are the Manager and Assistant Manager of the Conference Centre.
Discuss these questions._____________________________________________________ 48
3.1.2.2. (2) The
Manager of the Conference Centre telephones the conference organizer of each
company. 49
3.1.3. Develop exercise C on page 47 of your Market Leader book.
Write your conclusions. 49
3.1.3.1. (C). Work in pairs. How would you a meal for a mixed group of nationalities? 49
3.1.4. Open
your Market Leader book on
page 59 and read case study 6. Record discussion of
tasks 2, 3 and 4. 50
Use http://goo.gl/7TeSVh or http://goo.gl/vOhbS4 to record the discussion, and then paste the link on the Word file to be delivered indicating the names of team members._____________ 50
3.1.5 Go
over learning object 3 and get familiar with punctuation marks
(part 1). 51
3.1.6.
Develop the writing activity on page 59._____________________________ 51
Activity
4 - Final project (Stage 2)__________________________________________________ 53
4.1. Final Project (Stage 2)_______________________________________________ 53
4.1.1. Work
in the same groups of 3 or 4 people (of study guide 1).____________ 53
4.1.2. Look
for all the information of the most representative product of the company. 53
Bibliográfia_______________________________________________________________________ 54
Figure 1: Object 1................................................................................................................... 18
Figure 2: Object 2................................................................................................................... 32
Table 1:: Exercise 1- Pag. 37B................................................................................................ 12
Table 2: Pag. 37C................................................................................................................... 13
Table 3:: Exercise 2- Pag. 45B................................................................................................ 15
Table 4:: Exercise 2- Pág.. 53B.............................................................................................. 17
Table 5: Exercise 3- Pag. 53C................................................................................................. 17
Table 6: Exercise 5, Pág.. 39F................................................................................................. 22
Table 7: Exercise C................................................................................................................. 24
Table 8: Exercise 1, Pág. 48A................................................................................................. 26
Table 9: Exercise B, pág. 40................................................................................................... 34
Table 10: Exercise F............................................................................................................... 36
Table 11: Exercise C............................................................................................................... 38
Table 12: Exercise B, pág. 54................................................................................................. 40
Table 13: Exercise C, pág. 54................................................................................................. 40
Table 14: Exercise pág. 59...................................................................................................... 50
INTRODUCTION
The business trips are very important in the
professional development and personal. These new experiences to direct knowing
it brings the modern professional over of airports , flights, international
foods, hotels and new friendship. All the previous topics develop in a
structured way but taking the universal language as a way, the Englishman.
Activities
Activity 1 - Vocabulary and Grammar
1.1.1. Develop the activities proposed in Tell me more for
this section. Go to http://www.tellmemorecampus.com/
1.1.2. In your Market Leader book on page 37 and develop exercises A to D on travel details.
(Use tracks 1.55-1.58 in your CD to develop these
exercises).
Part 1 – Cd1 Track 55
-
What time is the next train to Manchester?
R: The next train to Manchester is at 14:40.
Part 2 – Cd1 Track 56
-
Which flight is boarding at gate 23?
R: Is boarding Flight JA327.
Part 3 – Cd1 Track 57
-
What time does the train leave?
R: if leaves at 14:25 from platform 7.
-
Which platform does it leave from?
R: It’s 14:16 from platform 5.
Part 4 – Cd1 Track 58
-
The passenger choose a flight. What time does it leave?
R: The 9.30 AM
-
When does the flight arrive?
R: flight from London to Hamburg on Sunday.
-
What is the flight number?
R: Flight number is BA341.
-
Which terminal does it leave from?
R: Terminal 5.
Buy
|
a)
|
Security
|
|
Confirm
|
b)
|
A ticket
|
|
Collect
|
c)
|
At the check-in
|
|
4
|
Go through
|
d)
|
Their flight
|
Queue
|
e)
|
Their luggage
|
|
Watch
|
f)
|
A hotel room
|
|
Take
|
g)
|
Some shopping
|
|
8
|
Book
|
h)
|
At the hotel
|
9
|
Do
|
i)
|
An in-flight movie
|
Check in
|
j)
|
A bus or taxi
|
1
|
Buy a ticket
|
2
|
Book a hotel room
|
3
|
Confirm their flight
|
4
|
Collect their luggage
|
5
|
Watch some shopping
|
6
|
Go through security
|
7
|
Check in a bus or taxi
|
8
|
Queue at the hotel
|
9
|
Take an in-flight movie
|
10
|
Do at the check in
|
At the ticket office
-
I need to change my booking
-
Is there a direct centre?
At the check-in desk
-
Can I take this as hand luggage?
-
Can I have an aisle seat?
-
Which way is control?
In a taxi
-
Please take me to the city flight
-
Can I have a bill, please?
At the hotel
-
I have a reservation for two nights. My name’s
Burkhard.
-
Can I have an alarm call at 6.45, please?
-
I’m checking out today. Can I have the passport,
please?
-
Can I have the password For the Wi-Fi, please?
1.1.3.
Now open your Market Leader book on page 45 and develop exercises A to
G on eating out matters.
Fish fruit
meat vegetable seafood
|
a) Salmon tuna
cod onion
o
Onion: It’s a kind of vegetable.
b) Beef apple
lamb chicken
o
Apple: It`s a kind fruit.
c) Carrots peas
trout broccoli
o
Trout: It`s a type of fish meat.
d) Veal
grapes cherries peaches
o
Veal: It`s a kind of meat.
e) Cabbage
prawns cauliflower aubergine
o
Prawns: They`re a type of seafood.
1.1.3.2. (B) Look at these words for parts of a menu. Write the dishes from
the box on the left under the correct headings.
Spring
rolls - tiramisu - cheesecake - pork - roast duck - mutton - prawn cocktail
Beef
stew - apple pie - stuffed mushrooms
|
Starter
|
Main Course
|
Dessert
|
Soup,
pâté, Salad, fruit, prawn cocktail, stuffed mushrooms.
|
Steak, grilled fish, pork, roast duck, mutton, beef stew.
|
Ice cream, Chocolate mousse, Spring rolls, tiramisu, cheesecake, apple
pie.
|
1.1.3.3. (C) Think of some unusual food from your country or a country
you have visited. How can you describe it?
The Korean food is very rare. Is made taking fruits of
the sea as basic ingredients. The sauces are excessively piquant and as custom
they do not drink anything after eating.
1.1.3.4. (D) Choose the correct word to complete each of these
sentences.
ü You ask for the
menu at the start of a meal. (receipt / menu)
ü You ask for the bill
at the end of a meal in London. (check / bill)
ü You ask for the bill
at the end of a meal in New York. (check / bill)
ü You ask for the receipt
after you pay. (tip / receipt)
1.1.3.5. (E) CD 1.64. A man and woman are ordering a meal in a
restaurant. Listen and write M for man W for woman.
- Starter salad____ snails____ soup W
- Main course spaghetti M paella___ sushi___
- Dessert ice cream____ fruit____ apple pie W
1.1.3.6. (F). Put these sentences into the order you would hear them
during a meal.
a) You should try the roast duck. It’s delicious………………………….
4
b) No, thanks. I’m full…………………………………………………… 6
c) Would you like a starter?
...................................................................... 1
d) Right. I’ll get the bill……………………………………………….… 7
e) I’d like the soup, please………………………………………………. 2
f) Would you like a dessert?
..................................................................... 5
g) What do you recommend for the main course?
……………………… 3
h) Thanks very much. That was a lovely meal. I really
enjoyed it……… 8
1.1.3.7. (G) CD1.65. Listen and check your answers.
Correction 2, 3, 4
1.1.4.
On page 53 of your Market Leader book,
develop exercises A to D on choosing products.
1.1.4.1. (A). Read the Elise sales advert below and find expressions
which mean the following.
-
There
are some good offers.
n Great
deals.
-
The
buyer pays only a small amount of money at the beginning.
n Low
deposit.
-
The
buyer pays some money every four weeks for a year.
n
Pay
$100 now followed by 12 monthly payments.
-
There
is no cost for transporting the goods to the buyer.
n
Free
delivery.
-
It
doesn’t cost extra to pay over 12 months.
n
Interest-free
credit.
1.1.4.2. (B) Read these sentences. Does a buyer (B) or a seller (S) say
them?
1
|
We
offer great deals.
|
S
|
5
|
Are
the goods in stock?
|
B
|
2
|
I’d like to place an
order.
|
B
|
6
|
Can you pay a deposit?
|
B
|
3
|
Do you give a guarantee?
|
B
|
7
|
We always deliver on time.
|
S
|
4
|
I’d like to compare prices
|
B
|
8
|
Can I make monthly
payments?
|
B
|
1.1.4.3. (C) CD1.73 Listen to a conversation between a buyer and a
seller. Underline the correct answers to these questions.
1
|
Which
model does Karl want?
|
PS7
/ TX7
|
2
|
How long is the guarantee?
|
Three years / two years
|
3
|
How much deposit is needed for large orders?
|
15% / 10%
|
4
|
What does the seller say
is a large order?
|
Over 50 units / over 25 units
|
5
|
Does the seller always have goods in stock?
|
Yes / no
|
1.1.4.4. (D). What is important for you when you buy a product like a
computer, TV or car? Put these items in order of importance.
·
A
three-year guarantee…………….. 1
·
Interest-free
credit ………………… 6
·
A
low deposit ………………………4
·
Free
delivery………………………. 3
·
A
big discount …………………….. 5
·
Great
after-sales service ……………2
1.1.5.
Develop exercises A to C on page 56 of your Market Leader book.
1.1.5.1. (A) Use words from the box to complete the Dart leaflet below.
Discount free
period price
|
Join
our Dart Car Hire Gold Club today
·
Save
Up to 50% on selected models
·
Three
days for the free Of two
·
Price insurance and unlimited mileage
·
Extra
10% discount
until the end of July
·
For
a limited period only
1.1.5.2. (B) Decide whether these sentences about the Dart leaflet are
true (T) or false (F).
Ø
There
is an extra cost for insurance…………………………………….. (F)
Ø
The
customer can get some deals for that price………………………… (T)
Ø
The
price is cheaper if the customer is quick…………………………… (T)
Ø
The
offer is for the whole year………………………………………….. (F)
Ø
Gold
Club members have a choice of reward…………………………… (T)
Ø
Gold
Club members get their receipt by express post…………………… (F)
1.1.5.3. (C) Rewrite the false statements in Exercise B to make them
true.
Ø There
is no extra cost for
insurance.
Ø The customer NOT
can get some deals for that price.
Ø The price is NOT
cheaper if the customer is quick.
Ø The offer is NOT
for the whole year.
Ø Gold Club members NOT
have a choice of reward.
Ø Gold Club members get NOT their receipt by express post.
1.1.6.
Go over learning object 1 and play the Hangman Game.
1.2.1. Develop the activities proposed in Tell me more for
this section. Go to http://www.tellmemorecampus.com/
1.2.2. Open your Market Leader book on pages 38 and 39: Develop exercises A to
F of Language Focus 1.
1.2.2.1. (A) Ask people in your class about the languages they can
speak.
A: Can you speak
Japanese?
B: No, I can’t.
Work
in pairs. Try to remember the languages people can and can’t speak.
John
can speak English and German, but he can’t speak Chinese
Julian can speak English and Japanese, but he can´t
speak Chinese.
1.2.2.2. (B). Put this dialogue into the correct order.
Paul: Hi, Judith………………………………………………………………. (3)
Judith: Well, I can’t do Thursday, but Friday is
OK………………………… (6)
Paul: Paul Robinson speaking……………………………………………….. (1)
Judith: Oh, hello, Paul. This is Judith Preiss
here…………………………… (2)
Paul: I’m sorry, Judith, I can’t. But I can make
Thursday or Friday………… (5)
Judith: Paul, I’m calling about that meeting. Can you
make next Wednesday. (4)
Paul: Of course. I can pick you up from the station if
you like………………. (9)
Judith: Ten o’clock’s fine. Oh, and can I bring my
colleague, Sabrina………. (8)
You met her at the conference.
Paul: OK. Friday it is. Can we meet in the morning-say
10 o’clock? .............. (7)
Judith: Great. See you on Friday.
Bye………………………………………... (10)
1.2.2.3. (C) CD1.61. Listen and check your answers.
Ok,
corrected.
1.2.2.4. (D) Look at the dialogue in Exercise B. Write questions
beginning with can.
Can Judith and Paul meet on Friday?
Can we meet in the morning-say 10 o’clock?
Work
in pairs. Ask each other your questions. How much can you remember?
A: Can Paul meet Judith on Wednesday?
B:
No, he can’t.
1.2.2.5. (E) CD1.61. Listen to the dialogue again. Then practice it with a partner.
PR: Paul Robinson speaking.
JP: Oh, hello, Paul. This is Judith Preiss here.
PR: Hi, Judith.
JP: Paul, I’m calling about that meeting. Can you make
next Wednesday?
PR: I’m sorry, Judith, I can’t. But I can make Thursday
or Friday.
JP: Well, I can’t do Thursday, but Friday is OK.
PR: OK. Friday it is. Can we meet in the morning-say 10
o’clock?
JP: Ten o’clock’s fine. Oh, and can I bring my
colleague, Sabrina
You met her at the conference.
PR: Of course. I can pick you up from the station if you
like.
JP: Great. See you on Friday. Bye.
1.2.2.6. (F) Complete the e-mail that Judith writes to Sabrina about the
arrangements.
To:
|
Sabrina Monti
|
From:
|
Judith Preiss
|
Subject
|
Meeting with Paul Robinson
|
Sabrina
I called Paul Robinson
about the meeting. He says he meeting (1) make it on. Wednesday, but
he isn’t (2) Do Friday (3) At 10 o’clock. He says of course you
fine (4) Come with me! And he can (5) Pick us up from the station
(6), if (7) you text me today and let me know if Friday is still OK
for you? I don’t think we need to meet before Friday. We look (8) go
through my notes for the meeting on the train.
See you then,
Judith
|
|
1.2.3. Open your Market Leader book on
page 41: Develop exercises A to C of Language Focus 2.
-
It’s
a very small airport there aren’t any shops in the
terminal.
-
There is a problem with my ticket?
-
There are any aisle seats available.
-
There is a stopover in Frankfurt.
-
There are any flights to Zurich tonight?
-
I'm
afraid there is a flight to
Warsaw this afternoon.
-
There are two cafes in the terminal.
-
There are any buses from the airport to the city centre.
A: Is there a health club? B: Yes, there is.
B: How many guest rooms are there? A: There are 808.
A: Is there connected the hotel with the airport? B: Yes, there is
B: Are there meetings rooms? A. There are 16.
Student A: See below Student
B: Turn to page 139
Student A - Part 1
You have a new job abroad.
Student B lives there.
Ask him/her about these
points.
ü
International school?
Is there an international school?
ü
Good local transport?
ü
Big supermarket?
ü
Houses to rent with gardens?
|
Part 2
Student B has a new job
abroad.
You live in that country.
Use these notes to answer
his/her
Questions.
B: Are there
any good restaurant?
A: Yes,
there are lots of good local restaurant.
ü
No… any cinemas.
ü
Yes… lots of good local restaurants.
ü
No…, but you can swim in one of the hotels.
ü
Yes… tennis club with five courts.
|
Student B - Part 1
Student A has a new job
abroad. You live in that country. Use these notes to answer his/her questions.
A: Is there an international school?
B: Yes. There’s a very good American school.
·
Yes… some, but … more apartments.
·
Yes… very good American school.
·
Yes … and it´s very cheap.
·
No, but…. Lots of small shops and a market
every day.
|
Part 2
You have a new job abroad. Student A lives there.
Ask him/her about these points.
·
Good restaurants
Are there any good restaurant?
·
Tennis courts
·
Swimming pool
·
cinemas
|
1.2.4.
Now go over exercises A and B on page
47 of your Market Leader book about some/any.
Ø I’d like any water.
ü I’d like some water
Ø Could I have any more coffee, please?
ü Could I have some more coffee, please?
Ø Are there any restaurants near here?
ü Are there some restaurants near here?
Ø There isn’t some wine left.
ü There isn’t any wine left.
Ø I’d like some cheese, please.
ü I’d like any cheese, please.
Ø Do you have any soft drinks?
ü Do you have some soft drinks?
Mina: There are any
good restaurants in the centre. (Some-any)
Ivan: Yes, but there isn’t some parking. We could go to the Texas Steakhouse near the
airport. (Some-any)
Mina: Do they serve some
vegetarian dishes? (Some-any)
Ivan: I don’t think so. How about the Marina? They do any great fish dishes, and they
have some/any vegetarian starters, too. (Some-any)
Mina: Good idea. I’ll see if they’ve got a table for nine
o’clock.
1.2.5. Develop exercises A to C on page 48
of your Market Leader book about countable and uncountable nouns.
1
|
Reservation
|
7
|
Equipment
|
13
|
Menu
|
19
|
Transport
|
2
|
Food
|
8
|
Hotel
|
14
|
Money
|
20
|
Soup
|
3
|
Air conditioning
|
9
|
Information
|
15
|
Overtime
|
21
|
Work
|
4
|
Bathroom
|
10
|
Seat
|
16
|
Receipt
|
22
|
Shopping
|
5
|
Bill
|
11
|
Luggage
|
17
|
Dish
|
23
|
Suitcase
|
6
|
Employee
|
12
|
Flight
|
18
|
tip
|
24
|
leisure
|
o They don´t have much vegetarian dishes here
-
They
don´t have many vegetarian dishes here
o How many does it cost?
-
How
many does it cost?
o The restaurant hasn’t got much tables left.
-
The
restaurant hasn’t got a lot of tables left.
o I don’t have many time at the moment.
-
I
don’t have much time at the moment.
o I drink much coffee.
-
I
drink many coffee.
o There aren’t much hotels in the city centre.
-
There
aren’t a lot of hotels in the city centre.
o It costs much money.
-
It
costs many money.
o I don’t want spaghetti. There’s ice cream for dessert.
-
I
don’t want spaghetti. There’s ice cream for dessert.
1- A: How much cash do you have in your wallet?
B: About 20
euros.
2- A: How much
phone calls do you make a day?
B: About 40
phone calls.
3- A: How many
people are there in your company?
B: About 100
peoples.
4- A: How many
time do you have for lunch?
B: About 20 minutes.
5- A: How much
holiday do you get a year?
B: About 20 days.
6- A: How many
languages do you speak?
B: About 3
languages.
7- A: How much
fast-food restaurants are there where you live?
B: About 20 restaurants.
8- A: How many
water do you drink a day?
B: About 20
water do you drink.
1.2.6. Complete exercises A to D on page 55 and A to B on page
57 of your Market Leader book.
1. Saved; delivered/d/ 2. Launched; worked/t/ 3.
Decided; visited/id/
Started finished
advised lived wanted
opened missed booked
invited
|
CD1.75. Listen again and practice saying the verbs.
Table 9: Exercise B
1
|
2
|
3
|
Started,
finished, opened.
|
Advised, missed, invited.
|
Lived, wanted, booked.
|
1.2.6.2. (C) Complete this sales report. Use the past
simple of the verbs in brackets. Report
on sales trip – South Korea
Report on sales trip – South Korea
Last December, I visited (visit) our major customer from big
department stores in South Korea.
I arrived
(Arrive) in Seoul on Monday 5th December. The next day,
I met
(Meet) Mrs. Kyoung Ai Lee in Seoul. On 7th December,
I made
(Make) a presentation to Mrs. Lee’s sales staff on our products and advised (Advise) them how to
display them.
The following day, I went (go) to Busan, and our agent introduced (Introduce) me to Mrs. Ha, the chief buyer of a
new department store in the city. She asked
(ask) me to send her 500 brochures. I gave
(give) her some samples of our products.
I flew
(fly) back to head office in Paris on 9th December.
Christian Sanchez graduate from Tufts University at /
on / in 2001, with a degree
in chemistry. As part of his course, he did an internship at Merck for / during / in eight months. After
his degree, Merck offered him a permanent job as a chemical analyst at the
company’s research centre in New Jersey. He worked there in / from / for 2001 to 2003. During
/ for / on his time at Merck,
Christian realized he wanted to change career, so he decided to do an MBA. In /
On / For May 2004, he started
a two-year MBA a Stanford University. Following his MBA, he joined the sales team
at Johnson and Johnson in /
on / for 15th September 2006. Two years since / ago / last, he became the Regional
Sales Manager for the Americas. Last /Frist / Next month, he accepted an exciting new job as Country
Manger in Argentina.
Profile
Born: 27th December, 1957
Education: Studied industrial
design and marketing at Linköping University
Career in IKEA
He Worked as carpet salesman, Linköping store, Sweden.
He Became Store Manager, Sundsvall, Sweden.
1984-1988 Did management jobs
in training and ------
1988 Got a job in Belgium as manager.
1988 - 1991 Worked as Country Manager, Canada
1991 - 1995 Became Managing Director, Sweden
2000-2009 Was Regional Manager
for Southern Europe and North
America.
IKEA Named CEO.
Activity
2 - Reading and listening
2.1.1. Open this video http://goo.gl/wtZb7G.
Ok, no
problem.
2.1.2. Go over learning
object 2 to get familiar with 10 tips to improve reading skills. And create a diagram based on the
video and the learning object to remember them. Now put them into practice!
2.1.3. Develop exercises A to F
on pages 40 and 41 of your Market
Leader book.
2.1.3.1. (A). What kind of hotel do you like to stay in when you are on
holiday or on business?
Having realized
a business trip is important that the hotel is modern, that has restaurant with
international food, swimming pool and a gym. Access to Internet forgot it.
2.1.3.2. (B) Tick (√) the
facilities you expect to find in a business hotel.
Beauty
salon
|
Gift
shop
|
Business
centre
|
|||
Health
club
|
Childcare service
|
Tennis courts
|
|||
Concierge
desk
|
Restaurants
|
Coffee shop
|
2.1.3.3. (C) Underline the words from Exercise B in the text below.
Hilton Tokyo
About the hotel: The Hilton Tokyo is in the centre of Tokyo’s Shinjuku
skyscraper business district. This luxury hotel has 808 guest rooms and a
choice of seven inviting bars and restaurants.
Guests can swin in the hotel’s indoor pool, play
tennis on one of the two rooftop tennis
courts, or relax in the Jacuzzi and sauna in the hotel’s 24-hour health
club.
Guests can visit nearby Tokyo attractions, including
Yoyogi Park, the Meiji Shrine and the Imperial Palace. For guests with
children, the Tokyo Disney resort is about 20 Kilometers from the hotel. The
hotel’s 24-hours reception team offers advice on places to visit. Guests can
also book sightseeing tours and theatre tickets. Sightseeing tours and theatre
tickets. Shinjuku’s busy shops are a 10-minute walk from the hotel.
Guests feel at home in the spacious rooms, with large
windows and city views. In each room, there is a desk, air conditioning and
voicemail. Rooms have high-speed internet access, a flat-screen TV and
on-demand videos.
The Musashino serves Japanese specialities. Le
Pergolese offers French cuisine. Guests can try Chinese food at the Dynasty and
order a midnight snack at the Marble Lounge.
The Hilton Tokyo is the perfect place for meetings.
There are 16 meeting rooms. There are 16 meeting rooms. The largest room has
space for 1200 people. There is also a 24-hour business centre.
From Narita International Airport, the easiest way to
arrive is to take the airport limousine. It takes about two hours. Getting
around is easy. There is a free shuttle service from the hotel to Shinjuku
station. The hotel is also directly connected to the Tokyo Metro subway.
2.1.3.4. (D) Take turns to ask and answer questions about the Hilton
Tokyo.
1)
Check
your e-mail in your room?
A: Can you check your e-mail in your room? B: Yes,
you can.
2)
Swim
outside at the hotel?
A: Can you swin outside at the hotel? B:
No, you can’t.
3)
Play
tennis at the hotel?
A: Can you Play tennis at the hotel? B: Yes,
you can.
4)
Eat
Chinese food in the Musashino?
A: Can you Eat Chinese food in the Musashino? B: Yes,
you can.
5)
Host
a dinner for 1.500 people?
A: Can you Host a dinner for 1.500 people? B: No,
you can’t.
6)
Use
the health club at night?
A: Can you Use the health club at night? B: Yes,
you can.
7)
Get
from Narita Airport direct to the hotel?
A: Can you get from Narita Airport direct to
the hotel? B: Yes, you can.
2.1.3.5. (E) Answer these questions.
1.
How
far is the hotel from the Shinjuku shopping are?
Sightseeing
tours and theatre tickets. Shinjuku’s busy shops are a 10-minute walk from the
hotel.
2.
How
long is the business centre open?
There
is also a 24-hour business centre.
3.
How
long does it take to travel from Narita Airport ti the hotel?
From
Narita International Airport, the easiest way to arrive is to take the airport
limousine. It takes about two hours.
2.1.3.6. (F) Match the words on the left (1-6) to the words on the
right (a-f) to make partnerships from the text.
1
|
Business
|
A
|
Views
|
2
|
Indoor
|
B
|
Rooms
|
3
|
Sightseeing
|
C
|
District
|
4
|
City
|
D
|
Pool
|
5
|
Internet
|
E
|
Tours
|
6
|
Meeting
|
F
|
access
|
2.1.4. Read article India likes fast-food chains
on page 46 of your Market
Leader book and
develop exercises A to D.
2.1.4.1. (A) Discuss these questions in pairs.
1.
How
often do you eat in fast-food chains?
Every
20 days
2.
How
popular are they in your country?
Fast
food is very popular in Colombia since large food chains and toil exert a large
market.
Who is a typical customer?
People
who do not have much time to devote to your lunch or your routine that has very
little time.
3.
How
do they change their menus for the local market? Give some examples.
It
depends on the sector and the day on which its activity, Mondays as there are
few who go to lunch at the vegetarian menu is developed.
2.1.4.2. (B) Do international fast-food companies need to change their
menus to be successful in India? Read this article to find out.
No, the
food can be varied but economical for people to have options.
2.1.4.3. (C) Match the words (1-5) to their meanings (a-e).
1
|
Salaries
|
a)
|
With a strong and hot
flavor
|
2
|
Demand
|
b)
|
The kind of things that someone likes
|
3
|
Adapt
|
c)
|
The money people earn for the jobs
|
4
|
Tastes
|
d)
|
The need people have for a service
|
5
|
Spicy
|
e)
|
Change something
|
2.1.4.4. (D) Read the article again and answer these questions.
1.
What
type of customer goes to the Phoenix Mills McDonald’s at lunchtime?
Is full of college students, mothers and office
workers.
2.
How
many times a week does Akshaya Batta go to McDonald’s?
Akshaya Batta, 30, has a quick lunch at McDonald’s at
least once a week.
3.
How
much does Sahal Amlani typically spend in McDonald’s at weekends?
Sahal Amlani, 30, a store manager, spends Rs50 ($1.10)
on an afternoon sanck at McDonald’s twice a week
4.
How
do these fast-food companies adapt their menus for Indian customers?
International fast-food companies like McDonald’s know
how important it is to adapt their food for Indian tastes. They make the menus
more spicy and they offer more vegetarian dishes, all at a low price.
Complete these sentences:
a)
McDonald’s
it offers mutton and chicken Maharaja Mac.
b)
In
this chicken dishes, KFC uses adapts its chicken
dishes for local tastes with .the use of Indian spices and cooking techniques.
c)
Pizza
Hut has a mix of Indian and international dishes.
5.
Why
is it necessary to make these changes?
Know how important it is to adapt their food for
Indian tastes.
2.1.5. Open your Market Leader book on page 54.
Read article Uniqlo:
a global success
story, and develop
exercises A to F. Send these exercises in the Word file corresponding to Study
Guide 2. DO NOT take photos of the pages and paste them on the Word file;
you have to type these exercises (including the instructions).
-
What
global fashion companies do you know?
o
Puma, Converse, Adidas, Tommy Hilfinger, Armani.
-
Which
are the most successful in your country?
o
Puma,
Adidas, Converse, Lacoste, Calvin Klein, Tommy Hilfinger, Armani.
-
What
do you know about Uniqlo, the global fashion retailer?
o Uniqlo
is companies that with different strategies has been kept in the world of the fashion
worldwide and is know in different parts of the world.
1
|
Expansion
|
a)
|
Employ someone to do a job
|
2
|
Strategy
|
b)
|
When something gets bigger in size
|
3
|
Relaunch
|
c)
|
Clothes produced by a designer for the season
|
4
|
Flagship store
|
d)
|
Introduce something new again
|
5
|
Hire
|
e)
|
A detailed plan for achieving something.
|
6
|
collection
|
f)
|
A company’s main store, often big and in an
important shopping are.
|
1. 1984
|
Who started with a single store Hiroshima
|
2. 2003
|
Most of the stores were too small and in the
suburbs of cities. In 2003.
|
3. 2005
|
Uniqlo closed most of them. In 2005, Yani
changed strategy.
|
4. November 2006
|
The relaunch of Uniqlo began in November
2006 with the opening of a flagship store in New York.
|
5. April 2009
|
Yani also hired the German designer Jil
Sander in April 2009.
|
6. ¥ 49.8 bn
|
In 2010, Uniqlo
made profits of ¥49,8 bn.
Yani sees Asia as a key market for Uniqlo.
|
7. 64
|
The number increased to 64 store at the end
of 2010.
|
- In the 1990s, Japan was Uniglo’s main market.
……………………… (T)
- Uniqlo had a lot of success when it entered the UK
market in 2001….. (T)
- Yani’s new global strategy was to open big stores in
important cities… (T)
- At the end of 2008, Uniqlo had 92 international
stores………………… (F)
- Yani hired Jil Sander to design all Uniqlo’s
clothes…………………… (T)
- Uniqlo opened 64 stores in Asia between 2007 and
2010……………… (F)
- Uniqlo GREW
Quickly in Japan during the 1990s.
- Over the next two years, the number of international
stores WENT UP from 54 to 92.
- The number (of stores) INCREASED to 64 at the end of 2010.
What
do the verbs have in common?
Are conjugated in simple past.
·
Ability
to learn from mistakes………… (6)
·
Hard
work……………………………. (1)
·
Luck……………………………………
(2)
·
Money………………………………….
(3)
·
Personal
contacts………………………. (4)
·
Having
clear strategy and plan…………. (5)
2.2.1 Open your Market Leader book on page 38 and develop exercises A to
C on listening.
ü Why does she travel to a) Amsterdam? b) Singapore and
Chicago?
a)
The
first is to work with my clients, who are based all over the world.
b)
The
second reason is to visit my colleagues.
ü How often does she travel to a) Amsterdam? b)
Singapore and Chicago?
a)
I
travel to Amsterdam about every month.
b)
They
are based in Singapore and Chicago, and I travel to see them about twice a
year.
ü What is Liz’s favorite business location, and why?
My favourite location is our Singaporean office
In pairs, predict why she likes doing those two
things.
Your favourite the LC is way of traveling is to fly
business class. That allows me to go into a business lounge and have a meal
before I fly. And then once I’m on the plane, I have a seat that turns into a
bed, and that’s great for getting sleep before I arrive at the other end.
OK -corrected
2.2.2. Go to page 47 of your Market Leader book and
develop exercises A, B and D on listening.
Listening –
Entertaining clients
Listen to the first part of an interview with him. He
is talking about how he entertains business contacts and his favourite
entertainment. Complete these notes.
·
I
like to get to know my
contacts.
·
I
give them a chance to tell me
about themselves.
·
I
take them places that we can talk.
·
We
walked across a park
together.
·
While
we walked, we talked.
·
We
spent the time talking about what was really important.
And decide whether these statements are true (T) or
false (F). Correct the false ones.
-
In restaurants, you should consider noise levels…………………..
(T)
- Sometimes you should consider noise levels……………………… (T)
- Do not take vegetarians to steak restaurants……………………….
(F)
- You should spend a lot of money entertaining clients……………..
(F)
2.2.3 Develop
exercises A to C on page 56 of your Market Leader book.
-
What advice would you give to new sales staff?
The
customer is always right
- What Mistakes do salespeople often make?
They
are arrogant
A management consultant, answering the questions in
Exercise A and complete each gap with a word.
o Be patient
o Take time to build relationships
o Make sure you fully understand the
product or service you are selling.
o Do not try to sell something to a customer that they
do not actually need or want.
o Take time
to understand what the customer understand.
o Customer like to be listened to.
Talking about what being a successful buyer involves.
Number her points in the order in which she mentions them.
a)
Asking
for a written quotation ………………………………………… (4)
b)
Being
prepared to walk away from the purchase if you are not happy… (5)
c)
Working
out the maximum price you are prepared to pay.………….… (2)
d)
Looking
at ways of getting additional extras or discounts……………. (6)
e)
Contacting
several different suppliers…………………………………
(3)
f)
Doing
a lot of preparation……………………………………………..
(1)
2.2.4. Check your answers by reading the audio scripts on
pages 161, 162 and 163.
OK.
2.2.5 Open this video http://goo.gl/vR36dm and
answer the questions as follows in the Word file to be delivered. Pairs
·
According
to John, what is e-commerce?
It is the power of
commerce in the web.
·
How
many categories of service need to be done in order to run an effective
e-commerce channel?
There are six
categories of service.
· What is the purpose of
having customer service staff?
Because sometimes people to
purchase from the website have an issue or a concern with something it
purchased going to be able to reach a customer service rep through e-mail,
phone or live chat.
· What does empower the
e-commerce site?
A technology platform that
powers the e-commerce site that it is the shopping cart engine.
· What can of help can a
style guide provide?
It is to design a user interface, it is the
wrapper that goes around an e-commerce engine week of style guide or the look
to use and what the user interface experience is like in the clock aside from a
creative standpoint
· What is the purpose of
using photographs?
When you take photographs
of your products, digitize them and put them on the website, the customers can
see the products and you can incorporate the technology creatively, the
products can be shot depending of some sort of digital photograph capability.
· What is the strategy Mr.
Tomich considers the most significant one?
Marketing services-customer acquisition,
analytics, email
·
According to John, are the strategies negotiable?
The strategies are
non-negotiable whether you have a company as large as the gap or you are
someone who is selling something in a garage, you need to do all six of these
things
Activity
3 - Speaking and Writing
3.1.1. Enter Forum 1 and follow the instructions to
participate.
3.1.2. Meet a classmate online and go over case study 4 on
page 43 of your Market Leader book.
Then develop tasks 1 and 2.
(). CD 1.63. Listen to the conversation. The
conference organizer from JooC Designs makes a request to the Conference
Centre. Note down what she wants. Task
3.1.2.1. (1) Work pairs. You are the Manager and Assistant Manager of
the Conference Centre. Discuss these questions.
- Which meeting room do you want to offer each company?
Well, we want to have more members of staff at our conference. We’d like
to have another 30 employees. Is that OK!
- What will you say to the conference organizer at JooC Designs?
I’m not sure, really. So you want 65 people at the conference, not 35
- Is there a problem with the seminar rooms? If so, how can you solve
it?
I’ll talk to my colleagues and let you know.
3.1.2.2. (2) The Manager of the Conference Centre telephones the
conference organizer of each company.
The Manager offers each organizer a meeting and seminar room, and
discusses any problems. Role-play the telephone calls. Take turns playing the
role of the Manager and conference organizer.
We can offer you the ………. Room. It has a seating capacity of 100. There
is a large screen, but …………..
Ok.
3.1.3. Develop exercise C on page 47 of your Market Leader book. Write your conclusions.
3.1.3.1. (C). Work in pairs. How would you a meal for a mixed group of nationalities?
For
preparing a meal for people of different nationalities should follow:
1. List with the nationalities of the visitors
2. To elaborate menu with different options of food
depending the nationalities
3. International food offers
4. To offer snack foods
3.1.4. Open your Market Leader book on page 59 and read
case study 6. Record discussion of tasks 2, 3 and 4.
Use http://goo.gl/7TeSVh or http://goo.gl/vOhbS4 to record the discussion, and then
paste the link on the Word file to be delivered indicating the names of team
members.
Important: although the instruction in the
book says the exercise must be developed in group of three students, please do
it in pairs (so that Student A, B or C can be omitted). Task
o Tell each other about your products and complete the
chart below for the other two products.
PRODUCT INFORMATION
|
|||
Product name
|
RC1 spaceship
|
Mememe
|
Inside track
|
Product description
|
Rubber material
|
Plastic
|
Reinforced resin
|
Price
|
U$ 25
|
U$ 32
|
U$55
|
Target market
|
USA
|
USA
|
USA
|
Colors
|
Green and Blue
|
Orange and Yellow
|
Black and White
|
Selling points
|
Latinoamérica
|
Latinoamérica
|
Latinoamérica
|
Discounts
|
7% + 50
|
5%+100
|
5%+100
|
o
In
groups, discuss the products. Decide which one the company should buy for its
stores, with your reasons.
The
select product is the inside track, is selected by the young people to made
exercise and tests between teams.
o
Present
your group’s decision to the rest of the class. Give reasons for your choice.
It
is a product of major acceptance between the youth.
3.1.5 Go
over learning object 3 and
get familiar with punctuation marks (part 1).
Do not
forget to develop the exercises at the end of the explanation.
Try yourself: now put this new knowledge into practice by developing
the exercises available at http://www.bristol.ac.uk/ars/exercises/grammar_tutorial/page_55. And http://www.englishexercises.org/markeagame/viewgame.asp?id=4068.
Taken from:
3.1.6. Develop the writing activity
on page 59.
Write a formal email (not exceeding one page long) to
the manufacturer of one of the products and ask them to send you a catalogue,
price list and sample of the product you are interested in (find also about
their delivery date if you place and order). Finally, include this writing
activity in your Word file to be delivered (please do not paste texts as
images; type them).
Writing: You work in the buying department of NPI.
Write an e-mail to the manufacturer of one of the products. Ask them to send
you a catalogue, price list and sample of the product you are interested in.
Find out also about their delivery date if you place date if you place an
order.
Estimated sales manager:
I write To Him
to ask for catalogues of the last toys thrown by his company. It is important
for me to know thoroughly his products with the aim to have commercial
strategies and to look for the distribution in my country. I am grateful for
his help, Regards,
Julian Moreno T.
Manager General Colombian Toys.
Activity
4 - Final project (Stage 2)
4.1.1. Work in the same groups of 3 or 4 people
(of study guide 1).
OK
4.1.2. Look for all the
information of the most representative product of the company.
To join to the presentation Prezy, please to go to the
link, then to go to the button of products and finally to the icon of product
that takes it directly to the presentation.
Bibliográfia
David Colton, D.
F. (2014). Elementary Market Leader Business
English Course Book. Pearson.
English, B. N.
(2004-2013). http://www.breakingnewsenglish.com/. Obtenido de
http://www.breakingnewsenglish.com/
from:http://goo.gl/wkFqOt,
E. T. (Dirección). (2010). Replacements Ltd [Película].
travel, B. A.
(Dirección). (2011). Luxembourg fro bussiness [Película].
